Dispatch

Find a mobile RV technician

Read this before you fill anything in

Bring a brief, not a phone call

A technician who arrives already knowing what you observed, what the code said, and what has been ruled out spends their time repairing rather than interviewing. Run triage first — it takes about five minutes, and the brief attaches to this request automatically.

Run triage first

Request a technician

If you have already run triage, use the request form at the end of your brief so it comes through attached. Otherwise, this form works on its own.

Give us at least one of email or phone.

Before you request a technician

What owners ask at this point, answered plainly. What a service brief contains explains what you would be sending, and the privacy page covers who sees it.

What happens after I submit a technician request?
It reaches a real person, with your service brief attached if you ran triage. You get a straight answer about whether anyone covers your area — including a plain no. Nothing is auto-replied, nothing is sold to a lead broker, and your details are shared only with a technician who would actually be taking the job.
What does a mobile RV technician visit cost?
The technician sets their own rates and we do not set, take, or publish them. We also do not publish repair price ranges, because we have no sourced data for them and a made-up range is worse than none. Ask any technician directly for their call-out fee, their hourly rate, and whether a diagnostic fee is credited against the repair if you go ahead.
How do I choose a mobile RV technician?
Ask whether they have worked on your specific appliance or component brand, not just RVs generally. Get the call-out fee, the hourly rate, and the diagnostic-fee policy in writing before they roll. Send your service brief in advance and ask them to confirm they have read it. A technician who reads it before arriving is the one you want.
Is a mobile RV technician the right choice, or should I go to a shop?
That depends on the job, and a technician is better placed than us to say. What the brief does is let you ask the question properly: it lists what you observed and what has not yet been established, so a technician can tell you over the phone whether this is something they can do in your driveway or something that needs a bay. Without that, the question gets answered on arrival, at your expense.
My RV problem is urgent — what should I do?
If triage flagged a safety condition, follow the instruction it gave you before anything else. If you are leaving tomorrow and something is stuck, do not wait on us: build the brief, copy it, and send it to local mobile RV technicians yourself. The brief is designed to work in anyone’s hands, and today that is usually the faster path.